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Our mission is to help operations-heavy businesses across industries reduce operational overload through practical AI systems.

Solutions
  • AI Chat Agent
  • Voice AI
  • Knowledge Base Automation
  • Email Automation
  • Review Automation
Services
  • AI Consulting & Discovery
  • AI Transformation
  • Platform Development
  • Infrastructure & Automation
Company
  • About us
  • Team
  • Careers
  • Contact
Resources
  • Insights
  • Case studies
  • Privacy
  • Terms
  • Cookies
  • Impressum

Solutions

  • AI Chat Agent
  • Voice AI
  • Knowledge Base Automation
  • Email Automation
  • Review Automation

Services

  • AI Consulting & Discovery
  • AI Transformation
  • Platform Development
  • Infrastructure & Automation

Company

  • About us
  • Team
  • Careers
  • Contact

Resources

  • Insights
  • Case studies
  • Privacy
  • Terms
  • Cookies
  • Impressum

© Matika - digital experts

MATIKAMATIKA

DIGITAL AI SOLUTIONS

Where Technology meets Humanity.

How you can use smart AI solutions and intelligent automation to make your processes more efficient, significantly reduce costs, and provide long-term relief for your team.

Book a free intro callSee our work

Salzburg & South Tyrol · strategy, automation & systems

hero rocket

Our partners

omest
profax
physiodermie
europacco
Logo CBCS
beercraft
oegb
P Health Logo Vector
LOGO CLINICAL SWISS ORGANICS 1
omest
profax
physiodermie
europacco
Logo CBCS
beercraft
oegb
P Health Logo Vector
LOGO CLINICAL SWISS ORGANICS 1

Our services

Learn more
01AI Consulting & DiscoveryAt MATIKA, we help businesses identify where AI creates real operational value, uncover automation opportunities, and build practical roadmaps for implementation. Instead of chasing trends, we focus on systems that reduce manual work, improve efficiency, and create measurable business outcomes.02AI TransformationAt MATIKA, we help businesses move from AI ideas to practical implementation through rapid prototyping, modern AI tools, and intelligent experimentation. Whether you want to streamline operations, build internal tools, automate workflows, or validate new product ideas, we help turn concepts into working AI-powered solutions faster.03Platform DevelopmentAt MATIKA, we help businesses turn operational needs into scalable digital platforms through custom SaaS development, tailored system architecture, and practical implementation. Whether you need internal tools, customer portals, management systems, or custom business platforms, we build solutions designed around your workflows to improve efficiency and support growth.04Infrastructure & AutomationAt MATIKA, we help companies optimise operations with intelligent infrastructure and automation systems built to scale. Whether you want to automate processes, integrate APIs, deploy AI agents, streamline CRM and email workflows, or implement Voice AI and review automation, we create connected systems that reduce manual work and improve operational efficiency.

This is what we take off your desk.

Ten situations. One click — and you see what we take off your desk.

  1. We put an assistant on your website that handles the same 80% of questions instantly, from your own documents, not from the internet. Everything else reaches your team pre-sorted.

    AI guest service for hotels and restaurants
  2. We set up a voice on the line that takes calls, answers the standard questions and books appointments — including at 12:30 when everyone is on the floor.

    Voice AI
  3. We sort, route and answer recurring emails automatically. Enquiries, orders and complaints land where they belong, documented.

    Omest, logistics
  4. We turn your manuals, price lists and FAQs into a searchable knowledge base. Staff get the right answer in seconds instead of asking the one colleague who’s on holiday.

  5. We take over the review workflow: draft replies in your tone, one-click approval, automatic publishing across every platform.

    Review Commander
  6. We read invoices automatically, match them against the order and the price list, and only flag what doesn’t line up.

    Invoice checking
  7. We turn compliance evidence into a system: data flows in continuously, the report is ready on demand instead of three weeks of scrambling.

    EMAS / environmental management
  8. We connect CRM, shop, accounting and inventory so data is entered once and used everywhere. No more copy-paste between spreadsheets.

  9. Then we build it. Customer portals, internal tools, booking and event platforms — designed around your process, not the other way round.

    BeerCraft, Physiodermie, Bauhaus Museum Dessau
  10. We look at how you actually work and tell you which three things pay off — with effort, cost and sequence. And what to leave alone.

    Book a free intro call
01 / 10

„An enquiry arrives at Friday 9pm — we answer on Monday.“

We put an assistant on your website that handles the same 80% of questions instantly, from your own documents, not from the internet. Everything else reaches your team pre-sorted.

AI guest service for hotels and restaurants

Everything runs on European infrastructure, GDPR-compliant. Your data does not train anyone else’s model.

In minutes, not a workshop

What overload is costing you

Two sliders. A realistic picture of hours and euros you can take off the team — then we prove it in a short pilot.

Capacity value: 24,000 € / year. Hours back: 36 / month.

Capacity value / year

24,000€

Hours back
36 / month
Capacity value
2,000 € / month
12 h / week
240
55 € / h
20150

70%Share we typically automate first

Book a free intro call

Indicative only. We confirm the real number in a potential analysis — no extra tools to babysit.

Case studies

See all
physiodermie
Beauty & Skincare

Physiodermie Austria

Physiodermie – Premium Skincare Platform with Smart Commerce Integration

beercraftx
Events & Hospitality

BeerCraft

BeerCraft – From Manual Processes to an Integrated Event Platform

black october security checks ki kmu
IT Security & Artificial Intelligence

Matika & SME Reference Architecture

Security Routine for AI Setups and Websites: From Reactive Crisis Mode to Predictable Protection

Hospitality

Confidential / Internal Project

Review Commander – AI-Powered Review Workflow Platform

Commerce
E-Commerce

Confidential Retail Company

Custom Multi-System E-Commerce Platform

tour
Public Sector

City of Dessau-Roßlau (EU Tender)

Dessau-Rosslau GT-LIS I Bauhaus Museum City Dessau

MATIKA – AI Guest Service per hotel e gastronomia
Hospitality & Tourism

Hospitality Pilot Programme

MATIKA – AI Guest Service for Hotels and Gastronomy

AI email automation in logistics office
Logistics & Transportation

Omest

Omest – AI-Powered Email Automation for Logistics Operations

Suedtirol.beer – Smart Beer Event & Partner Platform with AI Integration
Hospitality & Events

Beercraft

Smart Beer Event & Partner Platform with AI Integration

How we work

01
How we do step 01

Discovery call

We listen and clarify your goals

Change rarely fails for lack of ideas — it fails for lack of clarity: where do we start, and what creates real value?

02
How we do step 02

Potential analysis

We filter out what truly matters

We talk to you and your team, observe and listen closely to understand your workflows and bottlenecks in detail.

03
How we do step 03

AI savings analysis

What pays off — and where?

You receive a report that quantifies the savings, sets priorities and shows the how — a realistic roadmap.

04
How we do step 04

Pilot project

A first solution you can try

We deliver a small first project tailored to your business and show what is genuinely possible.

05
How we do step 05

Tailored proposal

A clear plan for delivery

We follow the agreed roadmap and deliver results with clearly visible value at a steady cadence.

06
How we do step 06

Development

Focused, in short sprints

We work in short weekly cycles and ship measurable output on a regular basis.

07

First version goes live

Weekly iterations

We present progress, gather feedback and refine the solution until it becomes a natural part of daily work.

08
How we do step 08

Follow-up

Long-term partnership

After launch we stay by your side: we optimise workflows, measure impact and keep improving the solution.

AI Support Suite

Learn more

Knowledge Base Automation

Automatically organize, enrich, and maintain your company's knowledge so AI agents and employees always find the right answers.

AI Chat Agent

Connect your existing tools and automate operational workflows with AI, from requests to routine actions.

Voice AI

Automate inbound calls with AI-powered voice assistants that understand, route, answer, and integrate with your business systems.

Email Automation Solutions

Automate repetitive email workflows, draft responses, and prioritize communication with AI.

Review Commander

Review Commander transforms Google Reviews into a structured workflow.

  • Five building blocksAI building blocks that work together — start with one, scale to all.See all solutions
  • Knowledge Base AutomationAutomatically organize, enrich, and maintain your company's knowledge so AI agents and employees always find the right answers.
  • AI Chat AgentConnect your existing tools and automate operational workflows with AI, from requests to routine actions.
  • Voice AIAutomate inbound calls with AI-powered voice assistants that understand, route, answer, and integrate with your business systems.
  • Email Automation SolutionsAutomate repetitive email workflows, draft responses, and prioritize communication with AI.
  • Review CommanderReview Commander transforms Google Reviews into a structured workflow.

Testimonials

“
“MATIKA helped us modernize our digital infrastructure and automate key business processes. Their practical approach and technical expertise made the entire project efficient and future-proof”
Physiodermie AustriaManaging Director

F.A.Q

Your question isn’t here? In 30 minutes we’ll work out what you can automate.

Book a free intro call
Do you only provide consulting, or do you also implement solutions?

We don't stop at strategy. We design, build, integrate, and support the solutions we recommend—from first workshop to production deployment.

Can MATIKA integrate AI into our existing systems?

Yes. We integrate AI into your existing software, CRM, ERP, PMS, helpdesk, and communication tools without disrupting your current operations.

What industries do you work with?

We primarily work with hospitality, logistics, e-commerce, manufacturing, and service-based businesses looking to automate complex workflows.

How quickly can we start?

Most projects begin with a discovery workshop and can move into a pilot phase within a few weeks, depending on complexity.

Do I need a clear automation strategy before contacting you?

No. Many clients know they have inefficiencies but don't know where to start. We help identify the highest-impact opportunities first.

Are MATIKA solutions custom-built?

Every business is different. We combine proven frameworks with custom development to create solutions that fit your processes.

How do you identify automation opportunities?

We analyze workflows, communication channels, repetitive tasks, and operational bottlenecks to uncover areas with the highest ROI.

What happens after the first consultation?

You'll receive a clear roadmap outlining priorities, opportunities, estimated effort, and recommended next steps.

matika overwork

Ready to reduce operational overload?

Book a free consultation and map where AI creates immediate value.

Book a free intro call
matika cs

Explore our case studies

See how teams automate communication and repetitive operations with MATIKA.

View all